Privacy Policy

Effective Date: August 24, 2026

​

Hog2Go (“Hog2Go,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

​

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit www.hog2go.com, submit an inquiry, reserve or rent a motorcycle, communicate with us, or otherwise use our services.

​

By using our website or services, you acknowledge the practices described in this Privacy Policy.

​

1. Information We Collect

The information we collect depends on how you interact with Hog2Go and which services you use.

​

A. Contact and Identification Information

We may collect information such as:

• First and last name

• Email address

• Telephone number

• Billing or residential address

• Date of birth

• Driver’s license information

• Motorcycle endorsement or licensing information

• Government-issued identification

• Emergency contact information

• Other information reasonably necessary to verify your identity or eligibility to rent a motorcycle

B. Rental and Reservation Information

When you request or make a reservation, we may collect information concerning:

• Requested motorcycle

• Rental dates and times

• Pickup and return information

• Rental history

• Additional authorized riders

• Riding or travel information voluntarily provided to us

• Special requests

• Rental agreement information

• Vehicle inspection, condition, mileage, fuel, and return information

• Damage, accident, incident, or roadside-assistance information

C. Driver Eligibility and Insurance Information

To determine eligibility to rent or operate a motorcycle, we may request or process information including:

• Driver’s license status

• Motorcycle endorsement

• Age

• Insurance information

• Insurance carrier and policy information

• Proof of insurance

• Driving eligibility information

• Information required by an insurer, rental agreement, or applicable law

We may verify information provided by you when reasonably necessary to administer a rental or protect our motorcycles and business.

D. Payment and Transaction Information

When you make a reservation or payment, information may include:

• Billing name and address

• Credit or debit card information

• Authorization information

• Deposits

• Charges and refunds

• Security deposits

• Rental charges

• Additional-use charges

• Damage or loss charges

• Transaction history

Payment transactions may be processed by third-party payment processors. Hog2Go may not directly receive or store complete payment-card information when a third-party payment processor handles the transaction.

E. Communications

If you contact Hog2Go by telephone, email, website form, text message, social media, or another communication channel, we may collect:

• Your contact information

• The date and time of the communication

• The contents of your message

• Reservation or customer-service information

• Records necessary to respond to or document your request

F. Website and Device Information

When you visit Hog2Go.com, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Approximate geographic location derived from your IP address

• Referring website

• Pages viewed

• Links clicked

• Date and time of visits

• Session information

• Cookie identifiers

• Website interaction and performance information

This information may be collected through Wix or other website, analytics, security, advertising, and technology providers used by Hog2Go.

​

2. How We Use Personal Information

We may use personal information to:

• Process inquiries and reservations

• Provide motorcycle rental services

• Verify renter identity and eligibility

• Confirm age and licensing requirements

• Prepare and administer rental agreements

• Process payments, deposits, refunds, and authorized charges

• Communicate regarding reservations and rentals

• Provide customer service

• Send reservation confirmations and service-related notifications

• Coordinate motorcycle pickup and return

• Manage vehicle availability and our rental fleet

• Respond to accidents, damage, theft, breakdowns, or other incidents

• Process insurance-related matters or claims

• Protect our motorcycles, customers, employees, and business

• Prevent or investigate fraud, theft, unauthorized use, or other unlawful activity

• Maintain business and transaction records

• Improve our website, services, and customer experience

• Analyze website traffic and performance

• Diagnose technical or security issues

• Comply with legal, regulatory, insurance, accounting, tax, and contractual requirements

• Establish, exercise, or defend legal claims

• Send promotional communications when permitted by law and consistent with your communication preferences

We may also use information for another purpose disclosed to you when the information is collected or with your consent.

​

3. Cookies and Similar Technologies

Hog2Go.com may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, maintain security, and support analytics or advertising.

Cookies may include:

Essential Cookies: Necessary for basic website functionality, security, reservations, forms, and related features.

Functional Cookies: Help remember preferences and improve website functionality.

Analytics Cookies: Help us understand how visitors interact with our website.

Advertising or Marketing Cookies: May be used, if enabled, to measure advertising effectiveness or provide advertising relevant to website visitors.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or similar tracking technologies.

​

4. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate Hog2Go and provide our services.

Recipients may include:

• Website hosting and technology providers

• Reservation and scheduling providers

• Payment processors

• Banks and financial institutions

• Insurance companies and insurance administrators

• Customer communication providers

• Email and text-message providers

• Analytics providers

• Professional advisers, including attorneys and accountants

• Maintenance, towing, roadside-assistance, or recovery providers

• Fraud-prevention and security providers

• Government agencies, regulators, courts, or law-enforcement authorities when legally required

• Other parties involved in an accident, insurance claim, dispute, or legal proceeding when appropriate and lawful

Service providers may process information only as necessary to perform services for Hog2Go, subject to their contractual obligations and applicable law.

​

5. Sale and Sharing of Personal Information

Hog2Go does not sell personal information for money in the ordinary course of its motorcycle-rental business.

Certain advertising, analytics, or website technologies, however, may constitute “sharing” or “selling” under some state privacy laws even when no money changes hands.

Where applicable law provides a right to opt out of such activities, Hog2Go will provide the required mechanism for exercising that right.

​

6. Sensitive Personal Information

Some information collected in connection with a motorcycle rental may qualify as sensitive personal information under applicable privacy laws. This may include information contained on a driver’s license, government identification, account or payment credentials, or other information used to verify identity or rental eligibility.

Hog2Go uses sensitive personal information for legitimate purposes associated with providing rental services, processing transactions, maintaining security, preventing fraud, complying with law, and protecting our legal rights.

We do not use sensitive personal information to infer characteristics about customers unless disclosed and permitted by applicable law.

​

7. Driver’s License and Identification Information

Because motorcycle rentals require verification of identity, age, and driving privileges, Hog2Go may collect or review driver’s licenses and other identification.

Such information may be used to:

• Confirm identity

• Confirm age

• Verify motorcycle licensing or endorsements

• Determine rental eligibility

• Complete rental documentation

• Address accidents, damage, insurance claims, or legal matters

• Prevent fraud or unauthorized vehicle use

• Satisfy insurance or legal requirements

We limit the use of this information to legitimate business and legal purposes.

​

8. Motorcycle Location and Vehicle Information

Certain rental motorcycles may contain manufacturer-installed or aftermarket technology capable of generating vehicle information.

Depending on the motorcycle and technology installed, information may include mileage, diagnostic information, maintenance information, or location-related information.

If Hog2Go uses technology that actively tracks a rental motorcycle, any such information will be used only for legitimate rental, safety, security, theft-recovery, roadside-assistance, fleet-management, legal, or other disclosed purposes and in accordance with applicable law.

​

9. Payment Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information.

Online payments may be handled by third-party payment processors using their own security systems and privacy practices.

No method of internet transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect information, we cannot guarantee absolute security.

​

10. Data Retention

Hog2Go retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Complete and document rentals

• Maintain transaction and accounting records

• Address disputes and chargebacks

• Process insurance or damage claims

• Comply with tax, insurance, legal, and regulatory requirements

• Prevent fraud

• Establish or defend legal claims

Retention periods may vary depending on the type of information and applicable legal or business requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our practices and applicable law.

​

11. Marketing Communications

If you elect to receive promotional emails or other marketing communications from Hog2Go, we may use your contact information to send information about rentals, promotions, special offers, new motorcycles, or other services.  You may unsubscribe from promotional emails using the unsubscribe mechanism included in the message or by contacting us.  Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications concerning an active inquiry, reservation, rental, payment, safety matter, or other business transaction.

​

12. Text Messages

If you provide a mobile telephone number, Hog2Go may use it for communications related to inquiries, reservations, pickup and return arrangements, customer service, and other rental-related matters.  Marketing text messages will be sent only when permitted by applicable law and, where required, with appropriate consent.  Message and data rates may apply.  Consent to receive marketing text messages is not a condition of purchasing or renting goods or services where prohibited by law.

​

13. Third-Party Websites and Services

Hog2Go.com may contain links to third-party websites or services.  We are not responsible for the privacy, security, content, or practices of third-party websites. When you leave Hog2Go.com or use a third-party service, that provider's privacy policy and terms may apply.  We encourage you to review the privacy policies of third parties before providing personal information.

​

14. Children's Privacy

Hog2Go's motorcycle rental services are intended for adults who meet applicable age, licensing, and rental requirements.  Our services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13.  If we learn that personal information from a child under 13 was collected without appropriate authorization, we will take reasonable steps to delete it.

​

15. California Privacy Rights

California residents may have certain rights regarding their personal information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), if the law applies to Hog2Go and the particular information or processing activity.

​

Applicable rights may include the right to:

• Know the categories and specific pieces of personal information collected about you

• Access personal information maintained about you

• Delete certain personal information, subject to legal exceptions

• Correct inaccurate personal information

• Opt out of the sale or sharing of personal information, where applicable

• Limit certain uses or disclosures of sensitive personal information, where applicable

• Receive information regarding categories of personal information collected, sources, purposes, and categories of recipients

• Not be discriminated against for exercising applicable privacy rights

​

Certain information may be exempt from these rights, and certain requests may be denied or limited where permitted by law.

Exercising California Privacy Rights

To submit a privacy request, please contact Hog2Go using the contact information provided in the Contact Us section below.  Please include sufficient information for us to understand your request.  We may need to verify your identity before processing certain requests. Information collected for identity verification will be used for that purpose as permitted by law.  An authorized agent may submit a request on behalf of a California resident where permitted by law. We may require documentation confirming the agent's authority and/or direct verification from the consumer.

​

16. Do Not Sell or Share My Personal Information

Hog2Go does not sell customer personal information for monetary compensation in the ordinary course of business.

If Hog2Go engages in activities that constitute a “sale” or “sharing” of personal information as those terms are defined by applicable California law, California residents may have the right to opt out.  Where legally required, Hog2Go will provide a “Do Not Sell or Share My Personal Information” link or other legally permitted opt-out mechanism.  We will also process legally recognized browser-based opt-out preference signals, such as Global Privacy Control, when required by applicable law.

​

17. Do Not Track and Browser Privacy Signals

Some browsers offer a “Do Not Track” setting.  Because there is not a universally applied standard for traditional Do Not Track signals, our website may not respond to all such signals.  Where applicable law requires recognition of a legally valid opt-out preference signal, we will process that signal as required.

​

18. Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under their state's applicable privacy laws.  Depending on the jurisdiction and whether the applicable law covers Hog2Go, these rights may include access, correction, deletion, data portability, and the ability to opt out of certain targeted advertising, sale, sharing, or profiling activities.  Requests may be submitted using the contact information below.

​

19. International Visitors

Hog2Go is based in the United States and provides motorcycle rental services primarily in the United States.  If you access our website from another country, information you provide may be transferred to, stored in, or processed in the United States, where privacy laws may differ from those in your country.

​

20. Security

Hog2Go uses reasonable administrative, physical, and technical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.  These measures may include access controls, password protection, secure website technologies, payment-processing safeguards, and limiting access to personal information to persons who reasonably require it for business purposes.  However, no security system is completely secure, and we cannot guarantee that unauthorized access or disclosure will never occur.

​

21. Business Transfers

If Hog2Go is involved in a merger, acquisition, financing, restructuring, sale of assets, or transfer of all or part of its business, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

​

22. Legal Requirements and Protection of Rights

We may preserve or disclose personal information when we reasonably believe doing so is necessary to:

• Comply with applicable law or legal process

• Respond to lawful government or law-enforcement requests

• Enforce our rental agreements or other terms

• Investigate fraud, theft, accidents, or misuse of a motorcycle

• Protect the rights, property, safety, or security of Hog2Go, our customers, or others

• Establish, exercise, or defend legal claims

• Fulfill insurance or claims-related obligations

​

23. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, technology, service providers, or applicable laws.  When changes are made, we will update the “Last Updated” date at the top of this policy.  Material changes may also be communicated through our website or by another appropriate method when required by law.  We encourage you to review this Privacy Policy periodically.

​

24. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

​

Hog2Go | Harley-Davidson Motorcycle Rentals
Website: www.hog2go.com
Email: ride@hog2go.com

​

Please include “Privacy Request” in the subject line of email correspondence regarding privacy rights.  Hog2Go is an independent motorcycle rental business. Harley-Davidson and related trademarks are the property of their respective owners. Unless expressly stated otherwise, use of such trademarks does not imply sponsorship, endorsement, or affiliation.